Our Policies
Cancellation Policy
For standard reservations (excluding bookings made on a semi-flexible or non-refundable rate), we must receive 48 hours notice prior to your confirmed arrival. If any cancellations made within 2 days of arrival are subject to a charge of 100% of the room amount; additional products or add-ons will be fully refunded.
Reservations booked under the Semi-Flexible Rate may be cancelled or modified up to 7 days prior to arrival for a full refund of the total booking amount. Cancellations made within 7 days of arrival will incur a 100% charge of the room rate, while any additional products or add-ons will be fully refunded.
Reservations booked under the Pay-Now Rate are 100% non-refundable, and full payment is required at the time of booking. No refunds or modifications will be permitted after the reservation is confirmed.
For group room blocks of four rooms or more, please refer to the group contract for the applicable cancellation policy.
Check-in/Check-out times
Check-in is available after 4 pm, and check-out is at 11 am. For late arrivals or special accommodations, please contact the property.
Check-In Minimum Age
Guests must be 21 years of age or older to check in at all Lark Hotel properties.
Accessibility
Please see the accessibility page of our website for complete details on accessibility features on our website and at our properties.
Room Occupancies & Additional Persons
Most of our rates are based on double occupancy unless otherwise noted in room descriptions. Extra guests (where they can be accommodated in rooms with extra beds or pull-outs) will be charged an additional fee of $50 per person per night, including children and infants.
Pets & Service Animals
McBee Cottages, Hearthstone Inn, and The Courtyard are pet-friendly properties. Pet fees vary based on the number of pets and the length of stay. Please note that the Cannon Beach Hotel is not pet-friendly.
Housekeeping
We offer a daily, light tyouch housekeeping service of our room by request only. For guests staying with us longer than three nights, we will provide a full service housekeeping of your room after the third night of your stay. Should you be in need of anything specific during your stay with us, please feel welcome to let one of our Guest Experience team members know.
Alcohol Policy
Guests must be 21 years of age or older to consume alcohol. As our common spaces are used by all guests, we ask everyone to drink responsibly and be considerate of others around them.
Non-smoking
Our hotel is 100% smoke, vape, and flame-free. A $250 cleaning surcharge will be imposed on any room where guests have burned candles, smoked (including e-cigarettes), or vaped in their room or anywhere on property.
Firearms Policy
At our hotels, we prioritize the safety and comfort of our guests and staff. To ensure everyone's well-being, we have a policy regarding firearms on our premises. We understand that guests may have valid reasons for possessing firearms, so our policy aims to balance safety and respect for legal rights. For the safety of all, we do not permit the open carry of firearms on our property, regardless of local laws.
While we respect the rights of guests who are legally allowed to have firearms, we require them to follow specific guidelines:
- Firearms must be securely stored in a locked, hard-sided container provided by the guest while on our property.
- When not in use, firearms should be safely stored in the guest's room or vehicle.
- Failure to comply may result in being asked to leave the hotel.
This policy applies to all guests, except for on-duty law enforcement and military personnel. For any inquiries about this policy, feel free to contact our VP of Operations for Lark Hotels. We're here to ensure a safe and enjoyable stay for everyone.
Guest Responsibility
While accidents do happen, guests will be financially responsible for damages due to gross negligence.