Skip to main content

Our Policies

Cancellation Policy

For any reservation cancellation booked under our Pay Later Rate, we must receive 24 hours notice prior to your confirmed arrival in order to avoid a 100% cancellation penalty.

For any reservation cancellation booked under our Semi-Flexible rate, we must receive 7 days  notice prior to your confirmed arrival in order to avoid a 100% cancellation penalty. 

Pay Now & Save is a non-refundable rate.

Check-In/Check-Out Times 

Check-in is available after 3pm, and check-out is at 11am. For late arrivals or special accommodations, please contact us directly.

Check-In Minimum Age

Guests must be 21 years of age or older to check in at The Darby.

Accessibility

Please see the accessibility page of our website for complete details on accessibility features on our website. If you have questions about the accessibility features of our property, please give us a call at 844-730-5504.

Room Occupancies & Additional Persons

Most of our rates are based on double occupancy unless otherwise noted in room descriptions. Extra guests (where they can be accommodated in rooms with extra beds or pull-outs) will be charged an additional fee of $50 per person per night, including children and infants. 

Pets & Service Animals

The Darby is happy to offer dog-friendly lodging options! Service animals are exempt from fees.

Dogs are the only pets allowed, and a pet fee of $50 per night will be added to your room charges. 

Additional dog policy details:

  • Not all guest rooms are pet-friendly. Therefore, guests must request dog-friendly accommodation in advance. These rooms are available on a first-come-first-serve basis.
  • Pets must never be left in guest rooms alone.
  • If unregistered dogs are discovered in rooms, or if a pet causes stains or damage to a pet-friendly guest room, a charge of $250.00 per night will be added to the guest's credit card on file.

Housekeeping

We offer a daily housekeeping service of your room. Should you be in need of anything specific during your stay with us, please feel welcome to text or let one of our Guest Experience team members know.

Alcohol Policy

Guests must be 21 years of age or older to consume alcohol. As our common spaces are used by all guests, we ask everyone to drink responsibly and be considerate of others around them.

Non-Smoking Policy

Our hotel is 100% smoke, vape, and flame-free. A $250 cleaning surcharge will be imposed on any room where guests have burned candles, smoked (including e-cigarettes), or vaped in their room or anywhere on property.

Firearms Policy

At our hotel, we prioritize the safety and comfort of our guests and staff. To ensure everyone's well-being, we have a policy regarding firearms on our premises. We understand that guests may have valid reasons for possessing firearms, so our policy aims to balance safety and respect for legal rights. For the safety of all, we do not permit the open carry of firearms on our property, regardless of local laws.

While we respect the rights of guests who are legally allowed to have firearms, we require them to follow specific guidelines:

  • Firearms must be securely stored in a locked, hard-sided container provided by the guest while on our property.
  • When not in use, firearms should be safely stored in the guest's room or vehicle.
  • Failure to comply may result in being asked to leave the hotel.

This policy applies to all guests, except for on-duty law enforcement and military personnel.  For any inquiries about this policy, feel free to contact us.  We're here to ensure a safe and enjoyable stay for everyone.

Guest Responsibility

While accidents do happen, guests will be financially responsible for damages due to gross negligence.